Quality Policy


Crossmore Consulting is committed to providing value added services through the effective use of information, involvement and evidence based practice. We achieve this by ensuring that we understand our client base, their requirements and their expectations.


Our overall objective is to provide the highest quality of client service and care by promoting best practice and continuous improvement in our systems.


  • To implement systems and procedures for clients that facilitate continuous improvement;
  • To ensure that our own services are continually reviewed for suitability and comprehensiveness and to ensure that they remain fit for purpose;
  • To monitor client satisfaction levels and adapt and improve our approaches accordingly;
  • To ensure that all staff recognise and buy in to the importance of meeting client expectations;
  • To continue this commitment to setting and meeting the highest possible standards in our field of expertise.


Improved effectiveness of our quality approach is a key objective for Crossmore Consulting. We are committed to the achievement of high quality interaction with our clients and to the concept of continuous improvement. Do it once, do it right, do it now is a driver for Crossmore Consulting and it is one we proudly maintain!